Accessibility Assistance
If you need assistance accessing – or have any other concerns about the accessibility of – our websites and mobile applications, please contact one of our representatives at drannmarie@castleworks.com or (516) 873-0536 and we will work with you to provide the information you need. For those who are deaf or hard of hearing, or who do not use voice channels to communicate, please contact us via email or via 711 or other relay services.
Goal of Accessibility for All
We desire to provide a positive experience to all stakeholders, and we aim to promote accessibility and inclusion. Our goal is to enable our users to successfully gather information through our websites and mobile applications.
Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of our technology a successful and enjoyable experience.
Actions
We are actively taking a variety of steps and devoting resources to further enhance the accessibility of our websites, mobile applications, and other technology platforms, including using the W3C WAI Web Content Accessibility Guidelines (WCAG) 2.0 Level AA success criteria.
Ongoing Effort
We are actively and continually performing updates to our platform(s) to ensure equal access for all users. We are working with our third-party service providers to ensure their commitment to obtaining/maintaining WCAG 2.0 Level AA compliance. At this time, some of our third-party service providers may not be WCAG 2.0 Level AA compliant, but we are working with them to ensure that their provisions which we utilize will be accessible to all users in the near future.
Feedback
Please contact us at drannmarie@castleworks.com or (516) 873-0536 if you have any feedback or suggestions as to how we could improve the accessibility of our websites, mobile applications, and other technology platforms.
